Shipping policy
Shipping Address Policy
Chopped Tees is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address.
It is the responsibility of the customer to review their shipping address and information for accuracy before completing the purchase. Refunds or exchanges will not be issued on the basis of an incorrect address. If a package is shipped back to Chopped Tees due to an incorrect/undeliverable address, customers may be charged extra to re-attempt delivery.
In the event that Chopped Tees is unable to create a shipping label for the address provided by the customer, we will attempt to contact you for an address correction via e-mail. If no response is received within 24 hours, the entire order will be cancelled and you will be refunded in full.
Stolen / Missing Package Policy
Chopped Tees promises to ship your order and inform you of a way to track your delivery in a timely manner. However, Chopped Tees will not be held responsible in the event where your package is believed to be stolen or goes missing after the carrier marks it as delivered.
If you believe your package has been stolen or misplaced, it is up to the customer to file the appropriate claims with a delivery partner (identified on the tracking number provided) and file a police report if necessary. Chopped Tees will not issue refunds or replacements once the package is marked as delivered by the courier.
Shipping Destinations and Costs
- Worldwide Shipping: We proudly ship to customers around the globe.
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Free Shipping: Available for the U.S., Canada, Australia, the U.K., and the European Union. For other destinations, shipping fees will apply. This is the full list of free shipping locations:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- the Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
Shipping Times
- Local Fulfillment: We strive for efficiency by fulfilling orders locally, aiming for standard delivery times of 7-10 business days worldwide. However, delivery times may vary, so we encourage you to refer to the shipping times listed on each product page before making a purchase.
- International Shipping: For orders requiring international shipping, please allow between 14-30 days for delivery.
- Pre-Orders: Please check information on the pre-order page for estimated delivery times
Customs, Duties, and Taxes
While customers may be responsible for customs fees, duties, and taxes on international orders, Chopped Tees makes every effort to ensure orders are fulfilled in a manner that minimizes the chances of incurring additional customs charges within your country.
Assistance and Inquiries
For any questions or assistance with your order, shipping details, or our policies, please do not hesitate to contact us at info@chopped-tees.com. We're here to ensure your experience with Chopped Tees is nothing short of exceptional.